„Louise Pile” – książki

Being able to negotiate well is important in a wide range of business situations, from agreeing delivery terms with a supplier to discussing working conditions with your boss. Negotiating focuses on the skills and language students need to be able to negotiate confidently and effectively in both formal and informal business situations. The units cover: - Preparing to negotiate - Opening the negotiation - Making and reacting to proposals - Reaching agreement - Involving others - Concluding the deal Negotiating provides six core units, each containing these sections: - 'warmer' to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills. - 'presentation and practice' of core language connected to each skill. - 'over to you', which allows students to apply what they have learned to their real-life work situation

E-mailing aims to develop both the skills and language needed to write effective business emails in English. The units cover: - getting started - structuring your message - being clear and concise - choosing the right level of formality - getting the tone right - checking before you send Emailing provides six core units, each containing these sections: - warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills - presentation and practice of core language connected to each skill - over to you, which allows students to apply what they have learned to their real-life work situation

At some time or other most of us have to make a presentation of some sort. Speaking to an audience can be a very challenging experience in one's own language, let alone in a foreign one. Presenting addresses both the skills and the language required for giving effective presentations. The six units cover: - The first few minutes. - Using equipment. - Organising what you want to say. - Maintaining interest. - Dealing with problems and questions. - Summarising and concluding. Presenting provides six core units, each containing these sections: - 'warmer' to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills. - 'presentation and practice' of core language connected to each skill. - 'over to you', which allows students to apply what they have learned to their real-life work situation.

DELTA Business Communication Skills Presenting pomaga rozwijać umiejętności niezbędne do planowania i przeprowadzania skutecznych prezentacji. Publikacja obejmuje następujące zagadnienia: rozpoczynanie prezentacji, korzystanie ze sprzętu, organizacja treści, podtrzymywanie zainteresowania, udzielanie odpowiedzi na pytania, rozwiązywanie problemów, podsumowywanie i wyciąganie wniosków.